Terms of Use

Effective Date: [2025.09.01] These Terms of Use govern your access to and use of the ticketing and event services provided by Hugh Entertainment, including but not limited to ticket purchases, event entry, and related offerings. By purchasing a ticket, using the Service, or attending any event, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. 1. Definitions Service: All ticket purchasing, event entry, and related services provided via our website, mobile platforms, authorized partners, or any other channel approved by the Company. Full Transaction: 100% of the ticket price successfully authorized and settled in a single completed payment event through our approved payment processor. Partial Transaction: Any payment for less than 100% of the ticket price or where settlement fails due to decline, timeout, reversal, chargeback, or any other error or rejection. 2. Payment Requirements A completed Full Transaction is required for ticket issuance and seat confirmation. Partial Transactions are automatically voided and do not constitute a valid sale or reservation. We reserve the right to cancel any ticket or deny entry if payment is incomplete, disputed, reversed, fraudulent, or processed outside of our authorized channels. 3. Pricing, Errors, and Information Accuracy All ticket prices, seating charts, event details, and promotional materials are subject to change without notice. We are not responsible for typographical errors, misprints, outdated information, or technical malfunctions that may result in incorrect pricing or event details being displayed. If a ticket is sold at an incorrect price due to clerical, technical, or human error, we reserve the right to cancel the order and issue a refund for the amount paid, regardless of whether the order has been confirmed or the ticket issued. 4. No Refund Policy All sales for completed transactions are final. No refunds, exchanges, or cancellations will be granted unless required by applicable law. This policy does not apply to incomplete transactions, which are automatically voided and do not result in a valid ticket. 5. Use Restrictions You agree that you will not, under any circumstances: Use the Service for unlawful purposes or in violation of these Terms. Provide false, misleading, or incomplete information. Use bots, automated tools, or scripts to purchase tickets. Resell, transfer, or attempt to circumvent ticket limits without our written consent. Harass, abuse, or harm another person at or in connection with an event. Interfere with the proper functioning of the Service or attempt to bypass security measures. Record, livestream, or reproduce any portion of the event without written consent. Engage in any conduct that we determine, in our sole discretion, to be harmful to the integrity of the Service. 6. Right to Cancel Tickets and Deny Entry We reserve the absolute and unconditional right, in our sole and exclusive discretion, to cancel any ticket order, revoke a ticket, refuse admission, or eject any person from an event at any time, with or without cause, including but not limited to: Incomplete, Disputed, or Fraudulent Payment Violation of Terms or Policies Unauthorized Resale or Transfer Misrepresentation or False Information Safety, Security, and Operational Reasons Compliance & Contractual Obligations Event or Venue Changes Force Majeure / Unforeseen Circumstances We have no liability for cancellations, denial of entry, or ejection under this section, except where a refund is expressly required by law. 7. Event Changes and Cancellations We may, at our sole discretion, change event dates, times, venues, artists, seating configurations, or event content at any time without liability, except to the extent that applicable law requires otherwise. Event lineups and performers are subject to change without notice, and such changes do not entitle you to a refund or exchange unless mandated by law. In the event of a complete event cancellation (as defined solely by the Company), our sole obligation will be to issue a refund of the ticket’s face value or provide a credit for a future event, at our discretion. 8. Intellectual Property All content, including artist names, images, logos, graphics, and branding, is owned or licensed by the Company or our partners. You may not use such content without our prior written consent. 9. Limitation of Liability To the maximum extent permitted by law, the Company and its affiliates are not liable for indirect, incidental, consequential, punitive, or special damages arising from your use of the Service, attendance at any event, or inability to attend an event. Your sole and exclusive remedy for any claim shall be limited to the amount you actually paid for the ticket. 10. Governing Law and Venue These Terms are governed by the laws of the State of [Insert State], without regard to conflict-of-law principles. Any dispute shall be brought exclusively in the state or federal courts located in [Insert County, State], and you consent to the personal jurisdiction of such courts. 11. Survival of Rights Our rights under these Terms survive any transfer, termination, or voiding of a ticket or transaction. 12. Severability If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect. YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE PRIVACY POLICY AT https://koreanconcert.net/privacy REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.